![]() I reminded him that these are unacceptable racist questions and then he started raising his voice and saying he doesn’t want to give me any service and I have to leave and he’s going to call the police if I don’t leave the facility and I welcome the idea and I said yes, let’s call the police so we can explain to them how you’re treating a woman and then he said no I don’t want to call the police, and yelled get out of this building, So disrespectful, and insulting, Pure abusive, just because of my race and the fact that I was a woman! I’ve never had such a terrible experience if KAYAK introduces companies like that, I will stop using KAYAK after 18 years, not only me, but my entire family will not use KAYAK ever again. ![]() Then he started asking questions about my ethnicity and race. When I asked them how much more I should wait they said as much as it takes! When we got to the counter, the agent told us that we have to agree to give $750 deposit and give them our utility bill to prove that we are the resident of the state!! I’ve never seen a rental car company, asking for utility bill and $750 deposit. it took 45 minutes for us in the line and they didn’t even acknowledge our presence. ![]() Each talking to a customer trying to sell them odd items. There were two agents at the counter in the Advantage office. We took a Wally Park shuttle to get there. The most painful difficult car rental experience in my entire life! The location is outside and far from the airport.
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